When shopping for a hand-knotted rug, many people wonder: Are warranties standard? The truth is, most rug retailers do not provide one. At Kirishian Rugs, we’re proud to be the only retailer we know of that offers a 10-year warranty on our wool hand-knotted rugs, covering workmanship and manufacturing defects. (Fringes, edges, and normal wear-and-tear from pets and children are excluded.)
Why do we go above and beyond? Because we believe your rug should be as timeless as the art and tradition behind it. Here’s why our warranty matters – and why it sets us apart.
1. Assurance of True Craftsmanship
Every hand-knotted rug is a labor of love. Skilled artisans spend months weaving each knot, creating intricate designs that tell a story. Wool, prized for its strength and softness, makes these rugs durable – but like any handmade item, occasional flaws can happen.
Our warranty guarantees that if a defect in knotting, dyeing, or construction appears, we’ll take responsibility. Where other retailers might leave you on your own, we stand behind the rug you’ve chosen.
2. Protecting Your Investment
A hand-knotted rug isn’t just décor – it’s a long-term investment, often passed down for generations. But without a warranty, buyers face uncertainty and potential repair costs.
At Kirishian Rugs, we make sure your investment is safe. If a rare defect appears, we’ll repair or replace your rug so you can enjoy it with confidence for decades to come.
3. Built on Trust
Our warranty isn’t just about rugs – it’s about relationships. We want you to feel secure in your purchase, knowing we care about your long-term satisfaction, not just today’s sale.
This level of trust is rare in the rug industry, but for us, it’s the standard.
4. Peace of Mind – No Surprises
Imagine bringing home a stunning rug, only to discover a flaw months later. Without protection, you’d be left with stress and unexpected costs.
Our warranty eliminates that worry. If an issue arises, you won’t be left to handle it alone – we’ll make it right.
5. Setting Ourselves Apart
In a competitive marketplace, most rug sellers stop at the transaction. We take it further. Our warranty shows that we believe in the quality of our rugs – and we’re willing to back it.
When you choose Kirishian Rugs, you’re not just buying a rug. You’re choosing a partner who values your peace of mind as much as your purchase.
6. A Reflection of Our Integrity
Offering a warranty is more than good business – it’s a reflection of who we are. We know our rugs are made with the highest standards of craftsmanship, but we also recognize that imperfections, though rare, can occur.
By offering this guarantee, we show that we’re willing to take full responsibility for the products we sell.
Why Don’t Other Retailers Offer Warranties?
Many avoid warranties because they’re costly, complicated, or because they simply don’t have confidence in the quality of their rugs.
We take the opposite approach. By carefully curating only the finest wool hand-knotted rugs, we can confidently guarantee their quality – and your satisfaction.
Final Thoughts: The Peace of Mind You Deserve
Buying a hand-knotted rug is more than a purchase – it’s an investment in your home, your style, and your family’s future. Don’t settle for uncertainty.
With Kirishian Rugs, you’ll enjoy the beauty of your rug and the security of knowing it’s backed by a 10-year warranty. That’s our promise – and it’s what makes us the trusted choice for generations of rug buyers.
